Improving Processes & Services

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OverviewTools & TechniquesCustomer ServiceLeading the Project

Process Tools
bullet Brainstorming
bullet Option Rating & Ranking
bullet Cause & Effect Analysis
bullet Process Flow Charting
bullet Mind Mapping
bullet Pareto 80/20 Rule
bullet Force Field Analysis
bullet Milestone & Gantt Charts

Data Handling
bullet Checklists
bullet Concentration Diagrams
bullet Histograms
bullet Pie Charts
bullet Run Charts
bullet Scatter Diagrams

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Lindsay Sherwin

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Milestone Plans & Gantt Charts

Planning is one of the main secrets to successful project implementation, as anyone who has been involved in a relocation or major project knows.

The key to good planning is simply to get the team talking and thinking about what needs to be done, and then use charts to communicate that to others.

Two simple planning techniques are useful to Project Teams; Milestone Plans and Bar or Gantt charts shown below.

  • Milestone Plans focus mainly on the end-dates by which something needs  to be complete or by which certain objectives need to be achieved.
     
  • Bar or Gantt Charts focus more on the activities to be carried out to complete the project.

Both are invaluable in forcing a Project Team to think through the detail of what needs to be done, what the priorities and linkages are, and then as a means of communicating intentions to others in a diagram or picture.

 

Gantt Chart
 

May

June

July

Aug

Sep

Oct

Nov

Dec

Jan

example gannt chart

 

Milestone (End-Date) Plan
 
 example milestone plan 
April May June July Aug Sep Oct Nov Dec Jan