Helpnote - Types of Improvement Projects
There are many types of improvement project but generally they fall under one of three headings as illustrated in the diagram below:
Each of these three types of projects need to be approached and tackled in different ways and using different stages, as illustrated in the table below. Its useful at this point in the project to try to identify the general approach you need to take to the project and the broad stages it will need to go through. Think about your own project and see if it fits into any of these categories.
Type of Project |
General Approach |
|
1. Where the “Solution” is Obvious Examples:- move photocopier, replace light bulb. |
Implement
|
|
2. There are many Small “Root” Causes Examples:- missed appointments, asylum problems |
Map Causes
|
|
3. Problems with Delays, Slow Reactions Examples:- slow prosecutions, late orders, slow claims, complaints |
Map Processes
|