Improving Processes & Services

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OverviewTools & TechniquesCustomer ServiceLeading the Project

Leading the Project

bullet Managing Projects
bullet Five Keys to Success
bullet How Teams Develop
bullet Adair on Leading
bullet Leadership Styles
bullet Belbin Team Roles
bullet Tips for Leading a Team
bullet Brief Identifying Projects
bullet Brief Tackling a Project

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Lindsay Sherwin

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Tips for Leading a Team

If your project involves a team, then investing time in keeping the team connected, committed and energised will make the project progress much more smoothly and make your task a lot easier. The following thirteen practical tips may help in this.

  1. Choose the right people if you can
    • Skills, expertise, contacts; even client representatives if it helps.
  2. Negotiate time for the team
    • Ideally, team members should spend all their time on the project; unfortunately the reality is that they won't. The Project Manager must continually make sure that the team has time to do its work, balanced with the pull from other jobs or projects.
  3. Clearly define the team’s objectives and what project will accomplish
    • Do this and agree it at beginning with team, boss, client; ensure common understanding
  4. Break down complex work into manageable chunks
    • So that the project is easily understood by all team members.
  5. Generate interest & excitement
    • Get the project team’s efforts off to strong start by getting them together early on in the project to help with the initial definition and scoping.
  6. Maintain ‘what’s in it for me’;
    • Keep up team morale by boosting their value ‘to the project,’ especially if the project or the environment is uncertain.
  7. Face up to disagreements
    • Interpersonal problems and sectional differences are inevitable, even expected. Resolve them by working them through, not by sweeping them under carpet.
  8. Sell the Project - publicise success
    • Remind the team and rest of the organisation of successes. Keep the project visible.
  9. Have short, frequent meetings
    • Regular, informative. If they are kept short, then they are not seen as a chore; e.g. daily 15 minute meetings on a fast-moving project
  10. Keep promises
    • About e.g. facilities, staff, information
  11. Provide physical support (if possible)
    • e.g. An office where the team can meet. A dedicated office, wallboard or an admin centre can give a tangible signal that the project is being taken seriously
  12. Communicate well
    • Use fast and regular communications; especially if the project team is dispersed. Using electronic communications like e-mail, fax, can overcome problems
  13. Maintain management links
    • Be sure the team doesn’t become so immersed in the project it forgets wider issues or loses touch with what’s happening in organisation. Likewise, be sure senior management or others don't forget about project.