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Introduction

All organisations are having to change and adapt to cope with new circumstances and competitive pressures, but this is rarely easy.

Those changes may go well or badly depending on how well they are managed. All changes face difficulties, but it is in the gift of managers to make the situation better or worse through the efforts they put into managing those changes and the impact of them on the organisation.

This toolkit covers a simple overall framework for managing change together with the main "best practice" approaches and techniques. It is organised into four sections, each accessed by the links at the top of the page.

Home	An introductory section covering the basics of managing change
Developing a Change Strategy	Models and analyses used to establish the key change issues and develop a change strategy.
Implementing Change	Issues and approaches for implementing change effectively.
People in Change	Peoples reactions to change and how to handle them. In particular resistance, communications and commitment.