Introduction

This site is designed as a simple and easily accessible e-support toolkit for anyone involved in consulting. If you find it useful please drop an e-mail with any comments to Fred Sherwin.
Our companion toolkits "Improving Processes and Services" , "Project Management", "Team Development", and "Managing Change" can be accessed via the Lindsay Sherwin Homepage.

More people than ever are finding that they need consultancy skills to carry out their enhanced roles, in particular people such as HR staff change agents, internal auditors, internal consultants, IT consultants and facilitators.

But what is it to be a successful consultant? Is it simply being expert in a particular field such as IT or HR, or is it more?

In practice, as well as their particular specialist skills, really successful consultants also possess considerable management and interpersonal skills, particularly in the three areas of: Working with Clients, Delivering Projects, and Dealing with People.

We have taken that framework as the structure of this Consultancy Skills toolkit. The toolkit is in four parts, each accessed by the buttons at the top of the page or by the links below.

Overview	The key aspects of the consultancy role and approach.
Working with Clients	The skills to work with and manage clients and their expectations.
Delivering Projects	The skills to manage consultancy projects to the clients requirements.
Dealing with People	The interpersonal skills to work with and deal with people.