Scoping the Change - in particular identifying what must change;
Establishing a Change Framework - identifying how change needs to be introduced. Mapping drivers for change, blockages, and areas of support;
Formulating a communicable Change Strategy - what is to be achieved, by when, and a “roadmap” to achieve that ;
Making it happen in practice;

A wide various of techniques and approaches are introduced as required.

Managing Change Effectively

To help managers develop the skills to manage and introduce change effectively. One or two days covering:-

Clarifying the key change issues and developing a change strategy;
Managing people's reactions to change including best practice of communications;
Planning and organising the implementation;
Gaining and maintaining support for the changes;

Includes practical focus sessions.

Change Facilitation & Consultancy Skills

A workshop to train participants in the skills of change facilitation and consultancy. One or two days covering:-

The consultancy/facilitation process & role;
Establishing & building the relationship - putting clients at ease, establishing credibility and authority, gaining respect and trust;
Understanding and using groups - how groups develop and behave; how to get them to move forward;
Intervention Strategies - what to use; when & how?
Key interpersonal skills - observing, listening, questioning, challenging, and influencing;

A self-assessment helps participants identify their own strengths and weaknesses.